Life-threatening emergency? Call 000 now.
SWIFT Emergency & Urgent Care

Services

Everything we treat and offer at Rouse Hill, led by emergency specialists and Senior Emergency Doctors.

Walk in

Services with this tag are charged as a standard visit: $396 facility fee plus Medicare charges.

See fees

Emergency & urgent care

Walk in

Emergency specialists and Senior Emergency Doctors assess and treat urgent illness and injury that is not life threatening. For life-threatening emergencies, call 000.

  • A triage nurse assesses you on arrival, using the Australian Triage Scale
  • You're then seen by an emergency specialist or Senior Emergency Doctor
  • Treatment includes medicines, IV fluids, splinting and plastering, stitches, incision and drainage, and foreign body removal
  • If you are unstable, we stabilise you here, then transfer you by ambulance to an appropriate nearby hospital
  • Direct admission to a nearby private hospital is possible, depending on bed availability, private health insurance approval and your condition being stable
  • Imaging on site, provided by Imaging Specialists, an independent company
  • Pathology samples are collected by your treating clinicians and sent to Australian Clinical Labs

Infusion clinic

By appointment

Infusions of iron, zoledronic acid, Vyepti or phosphate, and IV antibiotics, by appointment, in a monitored setting supervised by Senior Emergency Doctors.

  • Iron infusion: we prescribe and supply Ferinject or Monofer
  • No referral needed for iron, phosphate or zoledronic acid infusions. Recent blood tests (within 1 month) must be available before your visit
  • Zoledronic acid infusion for osteoporosis or high calcium
  • Phosphate infusion for severely low blood phosphate, given in a cardiac-monitored bed supervised by a Senior Emergency Doctor
  • Vyepti infusion for migraine: please bring your own Vyepti medication. A specialist referral is needed
  • IV antibiotics after a SWIFT doctor consultation or with a GP referral
  • Booking is essential for infusions
Before a zoledronic acid infusion
  • Stop oral osteoporosis tablets (oral bisphosphonates)
  • Keep taking daily calcium and vitamin D
  • Finish any dental work first
  • Drink plenty of fluids on the day

Wound Care Clinic

By appointment

Ongoing wound care, cleaning and dressing, from simple to complex wounds.

  • Cleaning and dressing of wounds after your visit, until they heal
  • Stitches removed by our emergency-trained nurses when they are ready
  • Call us to book a wound care appointment

Sports injuries

Walk in

Our SWIFT doctors assess sports injuries and plan your recovery, in consultation with orthopaedic surgeons.

  • A referral to orthopaedic surgeons, if needed
  • X-ray, CT, ultrasound and MRI on site, provided by Imaging Specialists
  • A recovery plan, with the on-site physiotherapy or hand therapy clinic if you need it
  • Splints, boots and crutches are available to buy on site, if needed

Paediatrics

Walk in

Urgent assessment for children over 3 months of age with fever, rash, breathing difficulty, minor injury, wounds and suspected fractures, seen by Senior Emergency Doctors. For a seriously unwell child, call 000.

  • Walk in when your child is sick or hurt
  • Blood collection for children with difficult veins. Booking is essential for planned blood collection
  • Babies under 3 months: take them to your nearest hospital emergency department

Early pregnancy

Walk in

Bleeding or other problems in early pregnancy, assessed and managed by our Senior Emergency Doctors.

  • Bleeding, pain and other problems in early pregnancy
  • An urgent pelvic ultrasound organised, if needed
  • After the initial care, referral to your obstetrician or another appropriate service

Eye and ENT

Walk in

Eye, ear, nose and throat problems, managed by our Senior Emergency Doctors.

  • Eye redness, pain or injury, and ear, nose and throat problems
  • A dedicated eye room with a slit lamp for a proper examination
  • Referral to an ophthalmologist or ENT specialist, if needed

Fractures & orthopaedics

Walk in

Suspected fractures, sprains and dislocations are assessed and managed by our SWIFT emergency team, with imaging on site. If needed, we refer you to orthopaedic surgeons. If you need hospital admission, we organise a bed in a nearby private hospital, subject to availability.

  • Orthopaedic consultations need a referral from a SWIFT doctor or your GP
  • Specialty Orthopaedics, an independent specialist group, has consultation rooms on the SWIFT campus. See the list of specialists below
Orthopaedic surgeons (Specialty Orthopaedics)
  • Dr Mohammed BabaShoulder, elbow, wrist and hand
  • A/Prof Roderick KuoFoot and ankle, trauma
  • Dr Adrian LowShoulder, knee and trauma
  • Dr Jun NagamoriSports knee surgery
  • A/Prof Nicholas C SmithHand and wrist
  • Dr Louis ShidiakHip and knee surgery, sports injuries
  • A/Prof James SullivanHip and knee surgery, joint replacement
  • Dr Timothy YeohKnee and shoulder surgery

Chest pain (stable, low-risk)

Walk in

We assess stable, low-risk chest pain only. If in doubt, call 000 or SWIFT before you come.

  • Assessed by our emergency team, in consultation with cardiologists
  • Referral to cardiologists, if needed
  • Transfer by ambulance to a nearby hospital if you need admission

If chest pain is severe or sudden, or you think it is life threatening, Call 000.

SWIFT Reach

Bulk billed

A follow-up telehealth service: after your visit, our team contacts you to check on your progress.

  • A call from our staff to see how you are recovering
  • Your test results, discussed with you
  • Further tests or a specialist review arranged, if you need them

Pathology

By appointment

Samples are collected on site and sent to Australian Clinical Labs. Most general test results are usually available within 2 hours.

  • Blood, urine, swab and other tests collected on site
  • Only need a blood test? Call us to book an appointment
  • Blood collection for people with difficult venous access
  • With a valid Medicare card, most general tests are bulk billed
  • The SWIFT team chases up your blood test results and lets you know

Also in this building

Independent providers. Book with them directly.

Imaging Specialists logo

Imaging & radiology

Independent provider

X-ray, CT, ultrasound and MRI on site, provided by Imaging Specialists.

  • X-ray and CT every day, 10am to 9pm
  • Ultrasound, subject to availability: additional charges apply
  • MRI, subject to availability: additional charges apply
  • Fast turnaround on reports by specialist radiologists
  • CT- or ultrasound-guided injections for back, shoulder and joint pain
Physioletics logo

Physiotherapy

Independent provider

Physiotherapy, casting and splinting are provided by a separate physiotherapy clinic, Physioletics, located on the SWIFT campus. Their charges are separate from SWIFT's fees.

  • Recovery after an injury or procedure
  • Follow-up for fractures, sprains and sports injuries
  • Usually by appointment: call Physioletics directly to book
Hand Therapy @ Rouse Hill logo

Hand therapy

Independent provider

Specialist hand therapists at Hand Therapy @ Rouse Hill, a separate clinic on the SWIFT campus. Their charges are separate from SWIFT's fees.

  • Wound care and scar management
  • Splinting and casting
  • Exercise and strengthening
  • Book with Hand Therapy @ Rouse Hill directly
Hills Dental Boutique logo

Dental

Independent provider

An independent dental practice shares our building, for general and emergency dental care.

  • Toothache, broken teeth and dental emergencies, root canal treatment, cleaning, crowns, bridges and braces, cosmetic dentistry, implants and orthodontics
  • Book with the dental practice directly