Open 10am to 9pmdaily
Emergency doctors, no appointment needed.
SWIFT: Specialist Walk-in Fast-Track Emergency and Urgent Care, for non-life threatening illness and injuries. Age 3 months and above.
Call (02) 8859 9099$396 + Medicare charges
See fees
When to come to SWIFT
When to call 000
Life-threatening, or getting worse fast
- Symptoms of a heart attack
- Symptoms of stroke: face drooping, arm weakness, slurred speech
- Unconscious, collapsed or not breathing
- Choking, or struggling to breathe
- Severe bleeding, or vomiting blood
- A seizure or fit
- Severe allergic reaction, with swelling of the face or throat
- Major injury, like a car crash or a fall from height
- Overdose, poisoning or snake bite
- Thoughts of harming yourself or others
When to come to SWIFT
Needs care today, but isn’t life-threatening. Ages 3 months and up.
- Palpitations, chest discomfort
- Headache, dizziness, vertigo, migraine
- Abdominal pain, nausea, vomiting, constipation, diarrhoea
- Fevers, cough, cold, flu-like symptoms
- Sprains, strains, suspected broken bones, sports injuries
Walk in, no appointment needed.
When to see your GP
Can wait a day or two, or is ongoing
- Repeat prescriptions
- Medical certificates
- Referrals and test results
- Vaccinations, flu shots and check-ups
- A mild cold or runny nose
- Managing a long-term condition
- Mental health care plans
Can't get in with your GP, it's after hours, or it can't wait? Come to SWIFT.
If you are unsure, call SWIFT first. This guide doesn't replace medical advice. Outside our opening hours, a healthdirect nurse can help on 1800 022 222, free and 24/7.
What happens when you visit
Seven steps, from walking in to going home. Tap a step to see what to expect.
Step 1 of 7
Arrive
Walk in, no appointment needed. We register patients until 9pm.
Good to know: life-threatening? Call 000 instead of coming to SWIFT.
Our clinical team treats
Specialist Emergency Physicians and Senior Emergency Doctors, supported by emergency-trained nursing staff.
See all servicesEmergency & Urgent Care
Non-life-threatening injuries and illnesses.
Walk inAges 3 months +
Sports injuries
Ankle, wrist, knee and back injuries, assessed and treated fast.
Walk inOrthopaedic follow-up
Infusion Clinic
Infusions in a monitored setting, supervised by Senior Emergency Doctors.
By appointmentPaediatrics
Children over 3 months, from illness to injury, managed by Senior Emergency Doctors and referred to paediatricians if required.
Early pregnancy
Bleeding or pain in early pregnancy, assessed by our emergency team.
Eye and ENT
Eye redness, pain or injury, and ear, nose and throat problems.
Wound care
Simple to complex wounds, assessed, cleaned and dressed.
Here for something else?
Independent companies provide imaging, dental care, physiotherapy and hand therapy, all in the same building. These services are separate from SWIFT's clinical team.
Imaging
X-ray, CT, ultrasound or MRI, by Imaging Specialists.
(02) 8614 8400 More about imagingDental
Dental problems and emergencies, by Hills Dental Boutique.
(02) 8609 9800 More about dentalPhysiotherapy
Sports and general physiotherapy, by Physioletics.
0469 334 421 More about physiotherapyHand therapy
Hand and wrist rehabilitation, splinting and scar care, by Hand Therapy @ Rouse Hill.
(02) 8616 9626 More about hand therapyFees, up front
Straightforward pricing, whether or not you have a valid Medicare card. Reception staff will explain the fees before you're seen. You pay after your doctor consultation and treatment.
Do you have a Medicare card?
$396 + Medicare chargesMedicare-equivalent charges
You pay the total amount. With a valid Medicare card, the Medicare rebate is paid back to you.Without a Medicare card, Medicare-equivalent charges are also paid on the day.
Consumables like crutches or boots cost extra.
See detailed pricingYour walk-in visit
SWIFT, Rouse HillWith a Medicare card
- Facility fee
- $396
- Doctor consultation and any procedures
- Medicare charges
- Consumables, like crutches or boots
- Extra charge
- Pathology (Most tests)
- Bulk billed
- X-ray and CT scan
- Bulk billed
- UltrasoundWeekdays, 10am to 4pm
- Bulk billed
How you pay
- Pay one amount when you leaveFacility fee + Medicare charges
- Get the Medicare rebate backOf the Medicare part only
- Tests and scansX-rays and CT scans are bulk billed. Ultrasound and MRI may have additional charges
Without a Medicare card
- Facility fee
- $396
- Doctor consultation and any procedures
- Medicare-equivalent charges, paid on the day
- Consumables, like crutches or boots
- Extra charge
- Pathology
- Extra charge, invoiced separately
- Imaging
- Extra charge, invoiced separately
How you pay
- Pay one amount when you leaveFacility fee + Medicare-equivalent charges
- No Medicare rebate
- Tests and scans are invoiced separatelyPathology and imaging providers may send their own invoices afterwards
What Medicare charges coverWhat Medicare-equivalent charges cover
Doctor consultation, and any procedures performed.
Pathology
Bloods, swabs and urine tests, collected on site by your treating team and sent to Australian Clinical Labs. Bulk billed for most general tests.Invoiced separately by ACL.
Imaging
X-ray, CT, ultrasound and MRI on site, provided by Imaging Specialists. When SWIFT refers you, X-rays and CT scans are bulk billed, and so is ultrasound on weekdays from 10am to 4pm. After-hours and weekend ultrasound, and MRI at any time, have additional charges.Billed separately by Imaging Specialists.
What to bring
Your Medicare card and a debit or credit card.A debit or credit card. SWIFT is cashless.
Our doctors
Specialist Emergency Physicians and Senior Emergency Doctors, supported by emergency-trained nursing staff.
Network Partners
Specialists, hospitals and services we work with.
- Specialty Orthopaedics
- Hills Cardiology Group
- Northwest Haematology
- Sydney Cardiovascular Clinic
- Westmead Private Hospital
- Macquarie University Hospital
- Brain and Spine Surgery
- Complete Health Care Australia
- Kayr Facilities Services
- CH2 – Paragon Care
- AV8 Medical
Find us in Rouse Hill
On Civic Way in Rouse Hill. Get directions from where you are, or call ahead.
-
T2, G38, 32 Civic Way
Rouse Hill, NSW 2155 - Open every day, 10am to 9pm
- (02) 8859 9099 info@swifteuc.com.au
Do I need an appointment?
No. Walk in any day between 10am and 9pm. Infusions are by appointment. Services like physiotherapy, hand therapy and dental care need an appointment: please contact them directly.
How much does a visit cost?
SWIFT charges a $396 facility fee for urgent care visits, a $246 facility fee for infusions and a $150 facility fee for IV antibiotics. Medicare services are charged at the Medicare rebate amount. You pay the total amount (facility fee plus Medicare charges) at the end of your visit. With a valid Medicare card, you claim back the Medicare portion. Without a valid Medicare card, this amount is not claimable.
Consumables such as crutches or boots cost extra. Our team confirms the cost before treatment or imaging begins. See detailed pricing.
What are your opening hours?
Open 10am to 9pm every day. Please arrive before 9pm so we can register you.
Is there parking?
Yes. Free parking is available in the basement of the building, and there is plenty of off-street parking nearby.
What ages does SWIFT treat?
Children over 3 months of age and adults, for urgent problems that are not life threatening.
For children under 3 months, call 000 or go to your nearest hospital emergency department.
What does SWIFT treat?
Urgent problems that are not life threatening, where the realistic alternative is a hospital emergency department: suspected fractures, wounds needing stitches, infections, stable chest pain, headache, abdominal pain, unwell children over 3 months, illnesses needing urgent imaging, early pregnancy bleeding, and ear, nose, throat and eye problems.
For life-threatening emergencies, call 000.
Not sure where to go? Call us first.
We can tell you whether to come in. For an infusion, request a time and we'll confirm it.
